Refund Policy — IPTV Ireland

Last Updated: May 2026

At IPTV Ireland, customer satisfaction is important to us. We aim to provide a stable and reliable IPTV service, but we also understand that issues can occasionally occur. This Refund Policy explains when refunds may be issued and how refund requests are handled.

By purchasing a subscription from IPTV Ireland, you agree to the terms outlined below.

1. Refund Eligibility

You may qualify for a refund under the following conditions:

  • Your refund request is submitted within 24 hours of the original purchase
  • The IPTV service is not functioning as described and our support team is unable to resolve the issue
  • The subscription has not been heavily used before the refund request
  • Technical issues are verified by our support team

We encourage customers to contact support first so we can attempt to resolve any setup or streaming problems.

2. Non-Refundable Situations

Refunds will generally not be provided in the following circumstances:

Refund requests submitted after the 24-hour eligibility period

Problems caused by:

  • Poor internet connection
  • ISP restrictions
  • Device compatibility issues
  • Incorrect setup by the user
  • The user shared account credentials with others
  • Violation of our Terms of Service
  • Dissatisfaction after significant usage of the service
  • Temporary outages or issues caused by third-party applications or services

We strongly recommend testing the service using a free trial where available before purchasing long-term plans.

3. How to Request a Refund

To request a refund, please contact our support team with the following information:

  • Full name
  • Email address used during purchase
  • Order or subscription details
  • Reason for the refund request

You can contact us through:

Email: [email protected]

Our support team will review your request and respond within a reasonable timeframe.

4. Refund Processing Time

If a refund request is approved:

Refunds are typically processed within 5–7 business days

Funds will be returned through the original payment method whenever possible

Processing times may vary depending on payment providers or financial institutions

5. Partial Refunds

In certain situations, IPTV Ireland may offer a partial refund if:

The subscription was partially used

The issue affected only part of the service

A partial resolution was provided

Partial refunds are evaluated on a case-by-case basis.

6. Subscription Cancellation

If you no longer wish to continue your subscription, you may request cancellation at any time.

Unless otherwise stated:

Cancellation stops future renewals

Existing access remains active until the current subscription period expires

7.  Free Trial Recommendation

We recommend that new users request a free IPTV trial before purchasing a longer subscription plan.

This allows you to:

  • Test streaming quality
  • Verify device compatibility
  • Check internet performance
  • Explore available channels and features

8. Changes to This Refund Policy

IPTV Ireland reserves the right to modify or update this Refund Policy at any time.

Any updates will be posted on this page with the revised update date. Continued use of our services after changes are published constitutes acceptance of the updated policy.

9. Contact Information

For refund-related questions or support, please contact:

IPTV Ireland Support

Email: [email protected]